Holiday Inn Express & Suites New Braunfels, an IHG Hotel
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The hotel was very clean. The free breakfast was good! Room was clean and the AC worked great! (We like it cold) Bathroom had makeup wipes which was nice. Bed was comfy, not too firm or soft. 2 elevators so it didn’t take long to get to the room either. Hotel is close to food too. Staff were all very courteous.
Elizabeth
maj 2025
The front desk staff of Anthony, Kaila and Caleb were outstanding customer service individuals. There were very friendly and very attentive to any requests my wife and I made. In my opinion that are truly valuable employees of the Holiday Inn Express in New Braunfels. Additionally, Erma, the breakfast buffet attendant, was also excellent .This was our second visit to this location and without a doubt we will definitely return.
Robert
maj 2024
The facility was clean and smelled fresh. Very comfortable bed and sheets. Love the cinnamon rolls! The new coffee maker in the lobby is a huge upgrade.
Sandra
april 2025
I enjoyed how clean the room was. The location was convenient for our planned activities. The quality of our shower, furniture and amenities was much needed and appreciated. We loved the free breakfast included!
Aubrie
augusti 2024
Cleanliness, showers were well stocked, pool had a couple extra towels, the business cards had the manager name on them.
Edgar
augusti 2023
We always enjoy our stay at this facility. Traditionally it has been consistently clean, the staff very helpful and the breakfast plentiful and fresh with a variety for all tastes.
Esther
maj 2023
Front desk man, by the name of Kobie went over and above to make our stay comfortable! He displayed outstanding professionalism, service and was VERY friendly and personable! His attitude and customer service FAR exceeded any other employees! Kudos and thank you to Kobie!
Carol
januari 2024
Love their breakfast!Great food selection.Satisfied! Welcoming staff,Started with Nick(very friendly,professional.Brian (manager) came and helped with needed room with tub.
Julio
oktober 2024
Comfortable, clean and modern hotel for a stay in New Braunfels, or a trip along I-35. Sort of near a Buc-ee's, a few strip malls, and a cool drive in theatre. Had a good nights sleep, and the breakfast was absolutely okay.
Marko
mars 2024
Very good breakfast!
Craig
juni 2023
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